| Please find the answers to some of our more commonly asked questions below. |
| If you require further information, then please don't hesitate to contact us here |
| Questions |
| Tell me more about the design process.... |
| What materials do you use? |
| What sort of quality control do you have in place? |
| Do you offer support & sales maintenence? |
| Answers |
| Tell me more about the design process... |
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Here at Soft Play Company, design is an important part of our business.
We have a selection of designers and machinists that take ideas from basic concept through to the finished product.
The first step we take in the design process is to create a visual representation of how the finished product will look.
To achieve this, our visual designers use a combination of hand drawn sketches and computer graphics which allows us to create very accurate visuals.
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| What materials do you use? |
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All our products are made from the highest quality materials to ensure the longevity and durability of the amusement.
The most common of these materials is fire-retardant material that conforms to all major material standards including BSEN71 for the Softplay industry and BS5438 for the Inflatable Industry.
It also conforms to the French M2 and the New York fire certificate.
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| What sort of quality control do you have in place? |
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All our products are tested frequently during and after the manufacturing proces.
This helps us to produce better quality goods, solving any problems that may arise during the construction of your amusement products.
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| Do you offer support and sales maintenence? |
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Soft Play Company pride themselves on providing a complete service from our sales team, ensuring that you are purchasing the correct product for your exact requirements.
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